Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What is your standard shipping timeframe?
We offer standard shipping across the United States within 3-5 business days. International shipping typically takes 7-14 business days depending on the destination and customs processing.
How do I return or exchange an item?
We accept returns and exchanges on unworn items with original tags within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.
Where can I find a size guide?
Each product page features a detailed size chart and 'Fit Finder' tool. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay and Klarna.
Are your garments ethically manufactured?
Yes, Cobble Hill Puzzles is committed to sustainable fashion. We partner only with Fair Trade certified factories that ensure safe working conditions and fair wages for all employees.
How should I care for my clothing to ensure longevity?
To maintain the quality of our fabrics, we recommend machine washing in cold water on a gentle cycle and laying flat to dry. Avoid using bleach or high-heat tumble drying.